Privacy Policy

Who we are

At Sponne, protecting your privacy is an essential priority. We implement strict measures to ensure the security, confidentiality, and transparency in the processing of your personal data. This policy aims to inform you about how your information is collected, used, and protected when you browse our website or make a purchase of realistic sex dolls.

Information We Collect

We only collect the information that you choose to provide to us, such as your name, your address, your email address as well as your payment details when placing your orders. In addition, certain data related to your browsing (pages visited, duration of visit, etc.) may be collected through tools such as cookies in order to optimise your experience on our website.

Your personal information remains strictly confidential: it is neither sold nor shared with third parties. It is used exclusively for processing your orders, communicating with you, and continuously improving our services.

How We Use Your Information

Your data is used to respond to your requests, improve our products and, on an occasional basis, inform you about similar items that may be of interest to you. You have the option to unsubscribe from marketing communications at any time.

It may also be processed for legal or business purposes, including fraud prevention, handling potential disputes, or complying with applicable regulatory obligations.

Cookies

To provide you with a smooth and personalised browsing experience, we use cookies as well as similar technologies. These tools store small amounts of data in your browser, allowing us to remember your preferences, track your shopping activity, and present you with tailored content.

In addition, newer technologies such as HTML5 web storage enable even more secure and efficient data management. While they enhance your experience, you have the option to manage or disable them directly in your browser settings.

How We Protect Your Information

Your security is at the core of our commitment. We implement advanced protection technologies to ensure the confidentiality and integrity of your personal data at every stage of your browsing and purchases.

We use strong encryption systems to secure information exchanges, as well as enhanced authentication mechanisms, including multi-factor authentication. Strict access controls are also applied to ensure that data is only accessible to authorised personnel.

In addition, we carry out regular system audits and checks to detect any suspicious activity, prevent unauthorised access, and anticipate potential threats. This proactive approach allows us to maintain a high level of security and provide you with a reliable and worry-free experience.

Who we share your data with

We retain your personal information only for as long as necessary to provide our services, manage our customer relationship, or comply with our legal and regulatory obligations.

Data used for marketing purposes is kept until you choose to unsubscribe or withdraw your consent. In all cases, we ensure that retention periods are strictly controlled and proportionate to the purpose of the processing.

As a general rule, and unless otherwise required by law, personal data is not retained for more than six years. After this period, it is securely deleted or anonymised to ensure the protection of your privacy.

Your Rights

You retain full control over your personal data at all times. You have the ability to access, modify, update, or request the deletion of your information according to your needs.

To exercise these rights, you simply need to contact our dedicated data protection service. Our team is committed to handling your request as quickly as possible and to supporting you in a simple and efficient manner throughout the process.

We place great importance on transparency and respect for your privacy. That is why we offer you complete freedom regarding the use of your personal information, allowing you to remain in control with confidence.

What rights you have over your data

Your trust is essential to us. If you have any questions or concerns regarding the protection of your personal data, our team is available to provide clear answers and support you at any time.

You can view our privacy policy at any time at: https://www.sponne.com/privacy-policy/

Thank you for choosing EroVenus. Respect for your privacy and the trust you place in us are at the heart of our commitments.